Contracts Administrator Modern Apprentice

Our client, who is a utilities management company, is looking for a motivated and eager individual to join their team in Glasgow as a Contracts Administrator Modern Apprentice. This would be a fantastic opportunity for someone who is looking to kickstart their career and secure an ongoing development role.

Responsibilities:

As a Contracts Administrator, you will provide a centralised administrative function and carry out a variety of tasks to support the business in being efficient in their business processes.

• Carrying out onboarding procedures
• Generating and processing contracts
• Following and completing quality control procedures
• Live checking
• Ticketing responsibilities
• Change of tenancy duties
• Responsible for administration of their pricing tool
• Objections and rejections
• Daily phone call duties, answering and transferring when required
• Welcome/Team screenings
• Greeting guests into the office in a friendly and professional manner
• Outbound post responsibilities
• Filing paperwork and documentation
• Managing company stock
• Preparing reports and presentations.

Operational KPIs:

• Onboarding time
• Data collection time
• Lock-in time
• Live ratio
• Rejection ratio
• Objection ratio
• Customer and partner feedback

Other Goals:

• Contribute to the refinement of the company processes
• Embracing technology to increase efficiency
• Co-operate fully with other functions in the company operation.
• Maintain awareness and communicate to the company any influences that may affect the future operation of the company.
• Special Activities: As necessary, undertake special projects or functions, which will occur from time to time.
• Support the company brand.

Requirements:

• Motivated and eager to learn
• Enthusiastic
• Friendly and professional
• Excellent time management
• Excellent communication skills.

Your training will start with a 6-12 months Digital Application Support Modern Apprenticeship, which consists of learning on the job, as well as our custom-built E-Learning platform. You will develop all the skills you need to pass your work-based assessments. Our assessors are available to provide one-to-one support and will work with your line manager to ensure you settle into your new role.

You will gain a Diploma in Digital Application Support, which is a Nationally recognised qualification and may be used to gain employment and further your career in administration.

***Please note all candidates must be 16-24 due to government apprenticeship funding and must be able to easily commute to Port Dundas, Glasgow every weekday. We welcome applicants from aged 16-29 if you are care experienced or a person with a physical disability, learning difficulty, mental health difficulty, social / communication impairment, or long-standing health issue***

Hours: Full-Time, Monday to Friday 9 am – 5 pm