Contracts Administrator Modern Apprentice

Website Sixth Sense Training

Job description

Our client, who is a utilities management company, is looking for a motivated and eager individual to join their team in Glasgow as a Contracts Administrator Modern Apprentice. This would be a fantastic opportunity for someone who is looking to kickstart their career and secure an ongoing development role.


As a Contracts Administrator, you will provide a centralised administrative function and carry out a variety of tasks to support the business in being efficient in their business processes.

  • Carrying out onboarding procedures
  • Generating and processing contracts
  • Following and completing quality control procedures
  • Live checking
  • Ticketing responsibilities
  • Change of tenancy duties
  • Responsible for administration of their pricing tool
  • Objections and rejections
  • Daily phone call duties, answering and transferring when required
  • Welcome/Team screenings
  • Greeting guests into the office in a friendly and professional manner
  • Outbound post responsibilities
  • Filing paperwork and documentation
  • Managing company stock
  • Preparing reports and presentations.

Operational KPIs:

  • Onboarding time
  • Data collection time
  • Lock-in time
  • Live ratio
  • Rejection ratio
  • Objection ratio
  • Customer and partner feedback

Other Goals:

  • Contribute to the refinement of the company processes
  • Embracing technology to increase efficiency
  • Co-operate fully with other functions in the company operation.
  • Maintain awareness and communicate to the company any influences that may affect the future operation of the company.
  • Special Activities: As necessary, undertake special projects or functions, which will occur from time to time.
  • Support the company brand.


  • Motivated and eager to learn
  • Enthusiastic
  • Friendly and professional
  • Excellent time management
  • Excellent communication skills.

Your training will start with a 6-12 months Digital Application Support Modern Apprenticeship, which consists of learning on the job, as well as our custom-built E-Learning platform. You will develop all the skills you need to pass your work-based assessments. Our assessors are available to provide one-to-one support and will work with your line manager to ensure you settle into your new role.

You will gain a Diploma in Digital Application Support, which is a Nationally recognised qualification and may be used to gain employment and further your career in administration.

***Please note all candidates must be 16-24 due to government apprenticeship funding and must be able to easily commute to Port Dundas, Glasgow every weekday. We welcome applicants from aged 16-29 if you are care experienced or a person with a physical disability, learning difficulty, mental health difficulty, social / communication impairment, or long-standing health issue***

Hours: Full-Time, Monday to Friday 9 am – 5 pm

Job Types: Full-time, Permanent

Salary: £14,000.00 per year

To apply for this job please visit www.sixthsense.scot.

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